We had a very complicated repair on our Mazda CX-9 involving a very poorly designed internal chain-driven waterpump that Ford designed "not to fail". In order to access the failing part, the motor needs to be lifted, most of the top end of the motor disassembled, suspension dropped, etc and it books at 17.5 hours of labor. We wanted the repair done right and without causing other problems and I surely wasn't going to take it to the dealer. When I contacted Harrods Creek after...
See More doing some research and talked to the knowledgeable and friendly staff, they did the research on the repair and called me back within a day to tell me they would be glad to take on the project. They kept us up to speed on the entire process and did a full inspection on the car (including a long test drive and finding a nail in the tire) before getting it back to us. I would NOT hesitate to refer HCA to anyone!